Refund and Return Policy for Boutique Tech Hub

1. Overview

At Boutique Tech Hub, we strive to ensure you are satisfied with your purchase. If you are not completely satisfied, we offer refund and return options as outlined below.

2. Returns

Eligibility for Returns:

• Items must be returned within 30 days of the purchase date.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
• Proof of purchase (receipt or order confirmation) is required to process your return.

Non-Returnable Items:

• Gift cards
• Downloadable software products
• Some health and personal care items

Return Process:

• To initiate a return, please contact our customer service team at info@boutiquetechhub.com.
• Once your return request is approved, we will provide you with a return shipping address and instructions.
• You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Inspection and Approval:

• Once your return is received and inspected, we will notify you of the approval or rejection of your return.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

3. Refunds

Eligibility for Refunds:

• Refunds are available for items returned within 30 days of the purchase date in accordance with our return policy.

Partial Refunds:

• In certain situations, only partial refunds are granted (if applicable):
  • Items with obvious signs of use
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error

Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and still have not received your refund, please contact us at info@boutiquetechhub.com.

4. Exchanges

Eligibility for Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@boutiquetechhub.com and send your item to the address provided.

5. Gifts

Gift Purchases:

• If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
• If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will be informed about your return.

6. Shipping Returns

Return Shipping Address:

• To return your product, you should mail your product to:info@boutiquetechhub.com

Shipping Costs:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Information

Customer Support:

• For more information on our refund and return policies, please contact us at info@boutiquetechhub.com.